· Dubai Human Development Appreciation Award (DHDA) 2013 under the Finance Sector category.
· Dubai Service Excellence Scheme (DSES) Award 2013 for the Best Service Performance Brand under the Outstanding Business category.
UAE Exchange has won the prestigious DHDA and DSES awards, for its exceptional services, under the Finance Sector and Outstanding Business category, respectively. The leading global remittance and foreign exchange brand won these significant awards at the 20th Business Excellence Award ceremony organised by the Department of Economic Development, Government of Dubai.
UAE Exchange won the DHDA Appreciation Award 2013 under the Finance Sector category. This award acknowledges the HR initiatives taken by individual business organisations towards achieving Dubai Human Development goal. UAE Exchange has also won this well-regarded award in 2009 for its persistent efforts towards Emiratisation.
The remittance major also won the DSES Best Service Performance Brand Award 2013 under the Outstanding Business category. The DSES is designed to gain customers’ confidence and to make the experience of shopping in Dubai, a pleasurable one. UAE Exchange has won this award five times earlier, which is a momentous accomplishment.
Speaking on the occasion, Mr. Varghese Mathew, Country Head – UAE Exchange, UAE, said, “We are grateful to the Government of Dubai for recognising our efforts. We ensure superior customer service not just at our outlets, but also at every other touch-point. These awards have reinforced our commitment to serve our customers distinctly and are a testimony of our attempts in our journey towards achieving business excellence.”
The awards aim at promoting excellence in customer service standards in the private sector and recognise businesses that offer excellent services to their customers.
UAE Exchange is well known for its endeavours to bring more value to its customers. Towards this,
UAE Exchange has explored various partnerships and associations. Additionally it has also aggressively spread its footprints, worldwide. Today it has the largest branch network in its class with close to 700 direct offices across 32 countries, spanning five continents. Its strong corresponding banking relationship with over 150 leading global banks adds to the might. With 133 branches in the UAE, customers can walk in to the nearest one to address their multiple financial requirements viz. money transfers, currency exchange, bill payments, salary collection and more, under one roof.
At UAE Exchange, more than 9000 professionals representing over 40 nationalities, strive to achieve excellence and bring delight to customers, worldwide. This penchant for quality has won the ISO certified brand many global awards for quality & business excellence, and earned the trust of customers, partners and regulators alike, thus earning the acclaim ‘World’s Trusted Money Transferrer’.
