Mangaluru, June 11: The separate inauguration ceremonies of suggestions/complaint boxes related to the Department of railways took place at the offices of MLC Ivan D’Souza and MP Nalin Kumar Kateel.
Mayor Jacintha Alfred inaugurated the suggestions/complaint box at the office of MLC Ivan D’Souza.
MP Nalin Kumar also inaugurated a suggestions/complaint box concerned to the railways at his office situated in the DC’s office premises. He informed in a press note that this has been done to fulfill the assurance he had made in a meeting with railway officials on May 18th– 2015.
MLC Ivan D’Souza addressed a press meet later at his office, and said, after I was appointed as southern railway consultative committee adviser, I received a number of complaints/suggestions from people. Public participation in the railway activities is very less and that is the reason that the railway budget is very less. Hence no new trains were introduced for Karnataka. To encourage public participation in the day-to-day activities of the railways, a suggestions/complaint box has been installed at my office. The box will be opened every 15 days and the complaints/suggestions dropped by people in the complaint box will be forwarded to respective railway department officers, and through the ‘Konkan Railway and Southern Railway Adalat’ which takes place once in three months, a solution will be given, said Ivan D’Souza.
MP Nalin Kumar Kateel has also promised to work along with me for this cause and also a suggestions/complaint box will be placed at his office too, he said.
To minimize the problems faced by the passengers, in the next budget demands will be placed for two super fast trains under Konkan Railways from Mangaluru Central. The communicative language is the major problem faced by the passengers in the Mangaluru railway station. Ticket officials speak the language of another state. The change in the schedule of trains is not properly communicated to the passengers. I will request the deputy commissioner to appoint staff at railway stations and open an information centre with staff who converse in the local languages. If there is a shortage of fund, I am ready to pay from the MLC fund. My main concern is that passengers should not face any inconveniences during their journey, he said.
On this occasion, Former mayor Shashidhar Hegde and others were present.
